Terms and Conditions

Last Updated: February 4, 2026

Welcome to Travixo. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. Definitions

"We," "Us," "Our" refers to Travixo Travel & Tours
"You," "Your" refers to the user or customer of our services
"Services" refers to all travel booking, planning, and related services provided by Travixo
"Website" refers to www.travixo.com and all associated platforms

2. Acceptance of Terms

By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please do not use our services.

3. Booking and Reservations

3.1 Booking Process

All bookings are subject to availability and confirmation. A booking is confirmed only when you receive written confirmation from us via email. We reserve the right to decline any booking at our discretion.

3.2 Pricing

All prices are quoted in USD unless otherwise stated. Prices are subject to change without notice until booking is confirmed. The price quoted at the time of booking confirmation is the price you will pay, except in cases of obvious pricing errors.

3.3 Payment

Payment terms vary by tour package. Generally, a deposit is required at the time of booking, with the balance due 30 days before departure. Full payment is required at booking for departures within 30 days.

4. Cancellation and Refunds

4.1 Cancellation by Customer

30+ days before departure: Full refund minus 10% processing fee
15-30 days before departure: 50% refund
Less than 15 days before departure: No refund

Cancellation must be made in writing via email. The cancellation date is the date we receive your written notice.

4.2 Cancellation by Travixo

We reserve the right to cancel any tour due to insufficient bookings, force majeure, or safety concerns. In such cases, you will receive a full refund or the option to transfer to an alternative tour.

5. Travel Documents and Requirements

You are responsible for obtaining and maintaining all necessary travel documents, including:

Valid passport (must be valid for at least 6 months beyond travel dates)
Visas and entry permits
Health certificates and vaccinations
Travel insurance

We are not responsible for any costs or issues arising from failure to obtain proper documentation.

6. Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellation, medical expenses, emergency evacuation, and personal belongings. You are responsible for ensuring adequate coverage for your trip.

7. Changes to Itinerary

While we make every effort to operate tours as advertised, we reserve the right to modify itineraries due to weather conditions, safety concerns, local circumstances, or other factors beyond our control. We will provide reasonable alternative arrangements where possible.

8. Limitation of Liability

To the fullest extent permitted by law, Travixo shall not be liable for:

Any injury, death, loss, or damage to person or property
Any delays, cancellations, or changes to travel arrangements
Acts of God, war, terrorism, or government actions
Actions of third-party service providers
Loss of enjoyment or disappointment

Our maximum liability is limited to the total amount paid for the tour package.

9. Customer Responsibilities

You agree to:

Provide accurate and complete information when booking
Arrive on time for all scheduled activities
Follow instructions from tour guides and local authorities
Respect local customs, laws, and regulations
Behave in a manner that does not disturb other travelers or jeopardize safety
Report any issues or complaints during the tour for immediate resolution

We reserve the right to terminate your participation without refund if your behavior is deemed unacceptable or dangerous.

10. Health and Fitness

You must inform us of any medical conditions, disabilities, or special requirements at the time of booking. Some tours require a reasonable level of fitness. It is your responsibility to ensure you are physically capable of participating in the activities included in your tour.

11. Complaints and Disputes

If you have a complaint during your tour, please inform your tour guide or our representative immediately so we can attempt to resolve the issue. If the matter remains unresolved, you must submit a written complaint within 30 days of completing your tour.

12. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of Travixo or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

13. Force Majeure

We shall not be liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, strikes, or government actions.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Travixo is registered. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

15. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms and Conditions, please contact us:

Email: example@example.com

Phone: +1 (555) 123-4567

Address: Travixo Travel & Tours, 123 Adventure Lane, Travel City, TC 12345

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.