Privacy Policy

At Travixo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your travel bookings
• Communicate with you about your reservations
• Provide customer support and respond to inquiries
• Send promotional materials and special offers (with consent)
• Improve our website and services
• Detect and prevent fraud or security issues
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Hotels, airlines, tour operators, and other third parties necessary to fulfill your bookings
• Payment Processors: Secure payment gateways to process transactions
• Marketing Partners: With your consent, for promotional purposes
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings, though this may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at privacy@travixo.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for accounting and legal purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.